Effectively communicates and assists both internal and external customers in a professional manner, identify their needs, providing information, and resolving complex issues via telephone and electronic means. Performs a variety of transactions for customers, including teller transactions, processing of checking and savings account withdrawals and balancing duties. Identi

Efficiently answers multi line switchboard console using professional telephone etiquette and console functions to transfer calls to destination without delay. Communicates directly with patients, clients, providers, and internal and external staff while utilizing computer based systems. Activates time sensitive clinical and emergency codes. Coordinates requests for auxil

Customer Service Interacts and provides positive and effective customer service to patients and families. Response to routine inquiries about hospital protocol, policies and procedures. Greets and directs patients, families, and visitors. Manage large amounts of inbound and outbound calls in a timely manner. Provides accurate information to a peers/employees, directions a

Under the supervision of the Medical Call Center Manager, the Medical Call Center Supervisor is responsible for supervising personnel, communicating regularly with staff, identifying opportunities to improve the patient experience, ensuring adequate staffing to meet operational needs, providing feedback, carrying out organizational and departmental policies and procedures

Operator Customer Service Rep I, Per Diem Communications Center At Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams, researchers, and employees. Digital health will not only enhance the equity and efficiency of healthcare deli

Provide outstanding friendly customer service. Observe and follow all company policies and established procedures. Clean check stands daily and assist in prompt cleanup of spills and breakage. Maintain a neat, well groomed personal appearance at all times and follow company personal appearance policy. Assist in special projects and perform other functions as assigned by s

Provide accurate and complete response to high volume of incoming customer service inquiries Order Entry/Management new orders, return orders, sample orders, credits, debits Maintain backlog to reflect customer requirements, manage all expedite requests Handle customer complaints and/or elevate when necessary. Coordinate with various other departments to solve problems Ex

The Patient Access Coordinator is responsible for scheduling and registering patients for services utilizing enterprise wide computerized scheduling and registration systems and multiple software applications. The employee will have interactions with patients and their families, physicians, physician office personnel and others in obtaining and recording the information n

At Boston Children's Hospital, the quality of our care and our inclusive hospital working environment lies in the diversity of our people. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices

At Boston Children's Hospital, the quality of our care and our inclusive hospital working environment lies in the diversity of our people. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices

Observe and follow all company policies and established procedures. Maintain a neat, well groomed personal appearance at all times and follow company personal appearance policy. Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets Assist in special projects and perform other function

Under direct supervision Follows prescribed processes, runs high speed equipment, and uses basic technical knowledge and decision making in the end to end process to ensure timely completion and delivery to United States Postal Service (USPS) Ensures proper mail tray labeling, accurate documentation and proper paperwork with each day's batch, accurate zip code processing,

We're saving lives, building careers, and reimagining healthcare. We can't wait to grow alongside you. Efficiently answers a PC switchboard console using professional telephone etiquette and console functions to transfer calls to destination without delay. Communicates directly with patients, clients, providers, and internal and external staff while utilizing computer base

We're offering a generous sign on bonus ($750) to welcome you to our team. Recognizing and valuing exceptional talent, we're eager to discuss the exciting details of this bonus during our interview process. Schedule Full time 36 hours. Monday, Tuesday, and Every Other Weekend 7a 730p The Patient Access Officer performs and prioritizes the registration of patients to provi

At Boston Children's Hospital, the quality of our care and our inclusive hospital working environment lies in the diversity of our people. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices