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We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
Job SummaryHave you led Data-driven business transformation initiatives in Financial Services? Do you have experience applying predictive or generative AI to drive innovation? Are you a compelling communicator and passionate about the role of Data, AI and the Salesforce Einstein1 platform to help clients achieve extraordinary business outcomes?
If so, we are looking for a leader to join our Industry Business Consulting organization to grow our Financial Services business. This senior-level role requires someone who can engage with C-level and EVP-level client business and technology executives to share a thoughtful point of view about the potential impact of Data & AI for Financial Services organizations, and to share their practical experience having driven change with Data & AI platforms.
The TeamThe Salesforce Industry Business Consulting team members serve as 'trusted advisors' and strategic partners with client senior executives. We inspire and help our clients to achieve focused business outcomes by leveraging the power of the Salesforce Einstein1 platform. We are a team of tenured consulting and industry practitioners with rich domain expertise.
Working together with our core and extended teams, we establish business and solutions credibility to build trust with clients at all levels in order to drive deeper strategic engagement to resolve a joint solution recommendation, business case, and roadmap for change.
What we are looking forThe Managing Director, Data & AI Innovation role brings an atypical combination of skills and experience to their work, including:
Strategy and business consulting or equivalent background
Executive presence and communications skills to win trust and develop value-added partnerships with Line of Business Leaders, Chief Data Officers, Heads of AI Strategy, Chief Digital Officers, and Chief Transformation Officers
CRM, Data, Data Science, and AI solutions depth, applied to business-driven use cases
Financial Services industry experience
Practical insights from a track-record of large enterprise, complex solutions success
Sales acumen from an understanding of technology sales cycles and how decisions get done
Executive Advisor - Develop relationships and trust with senior client executives and key sponsors to give them confidence & conviction wrt Salesforce, and to help them become trailblazers
Executive Briefings / Customer Meetings - Deliver thought leadership on domain-specific trends, solution use cases, and customer stories with content intended to promote client dialogue, and that is tailored and tuned to client interests.
Account Strategy - Collaborate with the extended team on strategy for executive engagement, influence, solution positioning, justification and partner collaboration & alignment
Workshops - Facilitate joint business workshops with clients and the extended Salesforce team to align stakeholders around a solution recommendation, business case, and roadmap to operationalize their strategy
Consulting & Orchestration - Orchestrate cross-cloud solution design to represent the 'Power of Salesforce'
Points of View - Create and deliver tailored, client-specific 'Solution POVs' that tie to client interests and business imperatives. Develop interest for clients to dive deeper with Salesforce, sponsor discovery and education activities with their teams, and open avenues for broader executive access.
Thought Leadership - Maintain a perspective on domain-specific trends, best practices, and solution use cases to provide guidance for clients and 'voice of the customer/field' for Salesforce (e.g. Product Management, GTM Strategy, Marketing, etc.)
Competency Support - Provide domain expertise to represent the value of Salesforce solutions
Consulting / SI Partner Collaboration - Help our partners understand and advocate for the broader role of Salesforce as a 'strategic platform', and to position our fit in the client's often complex enterprise architecture
Minimum 15 years Consulting and/or Industry Leadership experience driving innovation within a well-respected Financial Services company
Experience deploying Data & AI solutions, ideally leveraging Salesforce, with a compelling vision for how Data & AI drive outsized business transformation opportunities in Financial Services
Strong understanding of the Salesforce Einstein1 platform and products
Outstanding problem solving and analytical skills; demonstrated ability to structure complex problems, develop hypotheses, and present well-supported recommendations
Hands-on leader with a "get it done" operating style. Willing to balance executive engagement and 'roll up your sleeves' work.
Outstanding written, verbal communication, presentation skills in front of audiences ranging from small executive meetings to very large keynote presentations
Self-starter with ability to multitask in a fast-paced work environment
Strong orientation to deliver value for customers, to produce high quality deliverables, and to be accountable for results and high performance
Undergraduate degree, advanced degree preferred
High energy, positive attitude, innovative and creative
Exceptional collaborator and team player
Ability to influence across a broad spectrum of individuals and functions
Experience crafting compelling positioning and thought leadership content
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Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.For New York-based roles, the base salary hiring range for this position is $250,950 to $335,720.For California-based roles, the base salary hiring range for this position is $250,950 to $335,720.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.