Contract Review Domestic and International Protect company assets by reviewing insurance requirements for contractual agreements to ensure they align with company standards Provide feedback to internal teams in a timely manner Participate on calls with MSI and client teams to negotiate terms of insurance prior to contract execution as required. Certificates of Insurance D

The Sr. Presales Business Manager will be responsible for but not limited to the following You will work with customers and our sales teams to understand our customers' needs. You will manage the development and implementation of the presale process for public safety solutions. You will develop a consistent approach to RFPs, proposals, and quoting, which includes creating

will include Participating in formal design and implementation activities. Developing requirements, code and unit and other automated testing solutions. Providing engineering management with accurate effort estimates for projected work. Effectively collaborating with technical leaders in a multi team environment. Demonstrating flexibility and resilience in the face of chan

The Customer Support Technician will be joining a team of Customer Support Operators and Senior Customer Support Technicians serving all relevant accounts. This role will develop strong relationships with the customer and all other supporting departments. Additionally, the Customer Support Technician will perform some administrative tasks that will help drive day to day p

The System Technologist will be responsible for, but not limited to the following Upgrade customer servers with the latest software release Ensure customer satisfaction involves proper support, and delivery on contracted service level agreements Work with team members and other internal MSI teams to provide exceptional customer service and technical support, as well as tr

include but not limited to Primary responsibility of the PremierOne Hypercare support is to provide face to face customer service and technical support Experience with administration of Law Enforcement Records Management System preferred Provide successful and consistent software application support with minimal to no impact on live operations Building relationships with c

Works with the customer to understand deep business requirements as it relates to MSI applications. Includes requirements documentation, implementation, verification, training and support. Responsibilities include Workflow Config, UI Customization, Provisioning, Training on MSI Applications, Capture Application Level Business Requirements BPR and Visioning Document and Go

Manage and work tickets escalated from the Support technicians and customers Write and modify Knowledgebase Articles for distribution and mentor and train others to reduce MTTR (Median Time To Resolution) for tickets in your area of expertise Working under minimal supervision, be responsible for reproducing / confirming product defects and reporting such defects to Produc

Responsible for teaching and instructing agency customers/end users and staff on the useand operating methods of law enforcement mobile software products and services. Requires moderate travel up to 25% 50% to customer site locations. Conduct virtual and on site training for Motorola Solutions' Callyo software. Present training using a variety of classroom training method

By gaining a deep understanding of who the agency is, what they are trying to achieve both strategically and operationally, Senior Customer Success Managers are able to align Motorola Software to the agency's outcomes, identify any risks or gaps to achieving those outcomes and deliver creative, cross functional solutions to customer challenges. Senior Customer Success Man

Include Establish trust and build strong business relationships with their assigned mid tier accounts. Drive targeted call campaigns and radiate sales within assigned Partner community Think strategically by analyzing territory/regional data & trends and other operating metrics Demonstrates thought leadership by bringing new and innovative ideas forward that will continue

This position will be part of the Sales Engineering Team supporting Territory 3 (States of PA, MD, DE, VA, WV and Washington DC) You will be responsible for working closely with the Sales Team to deliver customer driven, world class, leading edge, end to end solutions that rise to the challenges of first responder, government, utility, transportation, and enterprise custo

You will be part of an engineering organization that will entrust you to design, develop, and maintain various portions of our applications with lots of autonomy while receiving guidance and feedback to help you grow. You will work with our full software stack along with our team of iOS, Android, and Front End, and Back End Engineers who along with you are responsible for

are communicated. Develops and disseminates proposal schedules and compliance matrices. Tracks proposal compliance, evaluates compliance concerns, and escalates non compliance issues. Participates in Executive Summary development and/or media storyboarding. Ensures proposal quality by reviewing proposal from front to back to minimize errors and risks. Manages proposal doc

Testing Electronics Creating and documenting test procedures for testing of product hardware and software/firmware. The engineer shall be responsible for compiling the results generated using these procedures. Test Fixture Design In conjunction with the engineering team, design, assemble and verify test fixtures used for production and product verification. Component Eval