Educate, coach and partner with managers on performance management and employee development goals. Collects and analyzes HR data; makes recommendations to management. Maintains in depth knowledge of federal and state employment laws & regulations related to day to day management of employees to reduce legal risks and ensure regulatory compliance. Lead employee relations i

Design and implement required security measures to ensure integrity of Consolidated Communications infrastructure. Detailed technical experience with the following Firewalls, Web Application Firewalls (WAF), Intrusion Detection Systems (IDS), Intrusion Prevention Systems (IPS), Endpoint Detection and Response (EDR), Incident and Vulnerability Response based on the MITRE A

Design and execute segmentation and pricing strategies that drive subscriber acquisition and revenue growth Create and leverage insights from competitive intelligence to improve win rates in each of the 23 states we compete within. Lead cross functional squads composed of analytics, marketing, channel and operational teams to execute multi channel programs and campaigns.

Responsible for ensuring customer satisfaction by overseeing the distribution and management of the daily technician workload. Works with field and central office operations managers to maximize efficiencies for field and central office technician teams to increase overall productivity. Collaborate cross functionally with our Network Operations Center, Engineering, Constr

Drive profitable revenue and building strong customer relationships and partner alliance relationships that advance the revenue production for the Sales and Operations Division. Identify potential customers and assessment of customers' business needs for determination of appropriate action. Oversee the maintenance of account profile database for assigned customers. Take a

Team Leadership and Management Lead a team of MDU account executives, ensuring they meet or exceed sales targets. Provide mentorship, training, and support to team members, encouraging professional growth and excellence. Business Development Proactively identify and harvest new growth opportunities by selling advanced technology solutions, including bulk internet services

Develop and implement comprehensive digital marketing strategies to enhance the visibility of our fiber internet services, generate leads, and drive customer acquisition. Oversee and optimize digital advertising campaigns across various channels, including search engine marketing (SEM), display advertising, social media advertising, and programmatic advertising. Collabora

Annual Revenue Achievement / exceed quota targets for both New Revenue and Renewals Ability to properly articulate Consolidated Communications' products and services to existing base of customers and prospects Develop and support key relationships with new and current customers, and close sales opportunities within the assigned territory Manage customer relationships by c

Create a positive customer experience and build strong relationships through client focused Advanced Services service delivery, ensuring timely resolution or appropriate escalation, communicating promptly on progress, and handling customers with a professional attitude. Addresses, logs, researches and resolves Advanced Services service incidents and requests; engages othe

Leverage existing relationships with local business owners and C Levels throughout the greater Edina area by making direct face to face contact. Prospecting for new business while fostering relationships with new customers Ability to properly articulate Consolidated Communications' products to prospects and pre qualify the opportunities Properly document sales activities